Legal guidance to prevent disputes, strengthen compliance, and support secure consumer and e-commerce operations.
Alfaro Abogados has experience advising and representing companies on Consumer Protection matters, providing legal assistance in the prevention and resolution of disputes arising from consumer relationships together with our Litigation Department.
Our services include legal advice and representation in administrative and judicial proceedings under the Consumer Protection Law (Law No. 24,240), including consumer and user claims, product and service liability, commercial advertising, promotions, sweepstakes and contests, among others.
We advise on the review and adaptation of commercial practices, terms and conditions, exchange and return policies, warranties and other documentation related to the marketing of products and services.
Our practice also includes advice on disputes arising from electronic commerce (e-commerce) transactions and digital businesses, including the prevention and management of claims related to digital platforms, online contracting and the marketing of products and services through electronic means.
Strategic advice starts with the right conversation, a clear understanding of your needs, and a practical approach to achieving your business objectives.
